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Privacy Policy

 At HotDealsHut, accessible from https://www.hotdealshut.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by HotDealsHut and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hotdealshut@yahoo.com or via WhatsApp/Phone at +94 77 544 7666.

1. Information We Collect

We collect information to provide better services to our customers. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.

  • Personal Identifiable Information: When you place an order, register an account, or contact us directly, we may ask for information such as your name, email address, phone number, shipping/billing address, and payment preferences.

  • Communications: If you contact us directly via email, phone, or WhatsApp, we may receive additional information about you such as your message content, attachments, and any other information you choose to provide.

  • Log Files: Like most standard websites, HotDealsHut follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and e-commerce services.

  • Process and fulfill your orders, including arranging for island-wide delivery and sending order confirmations.

  • Improve, personalize, and expand our website user experience.

  • Understand and analyze how you use our website.

  • Develop new products, services, features, and functionality.

  • Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing promotions.

  • Send you text messages or WhatsApp updates regarding your delivery status.

  • Find and prevent fraudulent transactions.

3. Cookies and Web Beacons

HotDealsHut uses "cookies" to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Privacy Policies

HotDealsHut's Privacy Policy does not apply to other advertisers or websites. We rely on third-party services for operations such as logistics/courier partners to deliver your packages and banking institutions for payment processing.

We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

5. Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

HotDealsHut does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

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